{"id":9767,"date":"2025-05-09T17:24:35","date_gmt":"2025-05-09T17:24:35","guid":{"rendered":"https:\/\/archkatect.com\/?page_id=9767"},"modified":"2025-05-09T18:16:47","modified_gmt":"2025-05-09T18:16:47","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/archkatect.com\/el\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"9767\" class=\"elementor elementor-9767\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c01dbd e-con-full e-flex e-con e-parent\" data-id=\"6c01dbd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-bb570fd e-flex e-con-boxed e-con e-child\" data-id=\"bb570fd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cbec803 elementor-widget elementor-widget-heading\" data-id=\"cbec803\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Refund Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a2bd15a elementor-widget elementor-widget-heading\" data-id=\"a2bd15a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Effective Date: May 2025<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d24c197 elementor-widget elementor-widget-text-editor\" data-id=\"d24c197\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-teams=\"true\">At <strong>archKATect LLC<\/strong>, we are committed to delivering thoughtful, customized solutions for our healthcare clients. Because our work involves strategy development, branding, design, and marketing implementation tailored to each client\u2019s needs, we maintain the following refund policy:<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fac4a7 elementor-widget elementor-widget-text-editor\" data-id=\"4fac4a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-teams=\"true\">Project-Based Services (Web Design, Branding, Marketing Strategy)<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6e8e8f elementor-widget elementor-widget-text-editor\" data-id=\"e6e8e8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Payments for services that are scoped and invoiced on a per-project basis are <strong>non-refundable<\/strong> once work has commenced. This includes but is not limited to:<\/p><ul><li>Discovery and planning sessions<\/li><li>Design mockups<\/li><li>Marketing collateral development<\/li><li>Web implementation or deployment<\/li><\/ul><p>\u00a0<\/p><p>If a client chooses to discontinue a project after work has begun, we may issue a <strong>partial refund at our discretion<\/strong> based on the amount of work completed, less a non-refundable administrative fee of 20%.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-406fcd1 elementor-widget elementor-widget-text-editor\" data-id=\"406fcd1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-teams=\"true\"> Prepaid Strategy Sessions or Consultations<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-556042c elementor-widget elementor-widget-text-editor\" data-id=\"556042c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Fees for one-time strategy sessions, audits, or consulting calls are:<\/p><ul><li><strong>100% refundable<\/strong> if canceled <strong>48 hours or more in advance<\/strong><\/li><li><strong>Non-refundable<\/strong> if canceled within 48 hours or after the session begins<\/li><li><strong>Reschedulable once<\/strong> with notice provided at least 24 hours in advance<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fed0c5d elementor-widget elementor-widget-text-editor\" data-id=\"fed0c5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-teams=\"true\">Monthly Service Plans or Retainers<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fc70de elementor-widget elementor-widget-text-editor\" data-id=\"5fc70de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For clients on recurring plans (e.g., ongoing SEO, content creation, or social media management):<\/p><ul><li>Cancellations must be submitted <strong>in writing<\/strong> at least <strong>7 days before<\/strong> the next billing cycle<\/li><li>No refunds will be issued for services rendered during the current or prior billing cycle<\/li><li>If prepayment was made for multiple months, refunds for unused future months may be considered case-by-case, minus any discounts applied<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-808dce4 elementor-widget elementor-widget-text-editor\" data-id=\"808dce4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-teams=\"true\"> Non-Delivery or Missed Milestones<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-012517b elementor-widget elementor-widget-text-editor\" data-id=\"012517b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-teams=\"true\">If for any reason we fail to deliver the agreed-upon services within a mutually acceptable timeline <strong>and no work has begun<\/strong>, a full refund may be issued upon request.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab479c5 elementor-widget elementor-widget-text-editor\" data-id=\"ab479c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-teams=\"true\">Situations Not Eligible for Refunds<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37bc2f3 elementor-widget elementor-widget-text-editor\" data-id=\"37bc2f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We do not issue refunds in the following scenarios:<\/p><ul><li>Change of mind or strategy after project initiation<\/li><li>Delays due to client\u2019s lack of communication, approvals, or asset delivery<\/li><li>Perceived subjective dissatisfaction with design or creative direction after revisions are offered<\/li><li>Services partially completed or near final delivery<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75ad8bd elementor-widget elementor-widget-text-editor\" data-id=\"75ad8bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-teams=\"true\"> Billing Concerns or Dispute Resolution<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-149b0ca elementor-widget elementor-widget-text-editor\" data-id=\"149b0ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-teams=\"true\">If you believe you were billed in error, please notify us at <strong>info@archkatect.com<\/strong> within <strong>5 business days<\/strong> of the charge. We will investigate and work in good faith to resolve any disputes.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad25919 elementor-widget elementor-widget-text-editor\" data-id=\"ad25919\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-teams=\"true\">Final Note<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7cd2c9 elementor-widget elementor-widget-text-editor\" data-id=\"f7cd2c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-teams=\"true\">By initiating payment with archKATect LLC, you acknowledge and accept this refund policy. We reserve the right to update this policy at any time. The most current version will always be posted at <a id=\"menururs\" class=\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\" title=\"https:\/\/archkatect.com\/refund-policy.\" href=\"https:\/\/archkatect.com\/el\/refund-policy.\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link https:\/\/archkatect.com\/refund-policy.\">https:\/\/archkatect.com\/refund-policy.<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Refund Policy Effective Date: May 2025 At archKATect LLC, we are committed to delivering thoughtful, customized solutions for our healthcare clients. Because our work involves strategy development, branding, design, and marketing implementation tailored to each client\u2019s needs, we maintain the following refund policy: Project-Based Services (Web Design, Branding, Marketing Strategy) Payments for services that are [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-9767","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund Policy - Archkatect<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/archkatect.com\/el\/privacy-policy-2\/\" \/>\n<meta property=\"og:locale\" content=\"el_GR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund Policy - Archkatect\" \/>\n<meta property=\"og:description\" content=\"Refund Policy Effective Date: May 2025 At archKATect LLC, we are committed to delivering thoughtful, customized solutions for our healthcare clients. 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